Help / Support

If you are looking for a way to begin your journey into connecting with people online, you've come to the right place. Here you will find the latest news in social networking trends, technology updates for social services, and apps. The how-to's, do's and don'ts, plus tips and tricks to help you get started on Socialhubbs.

Is online social networking worth it?

This depends on many factors, including what you're seeking, your location, and your goals. If you want to meet new people or engage in conversations, online social networking is worth it. If you're new to the online experience and still need to give it a go, we suggest you take the chance. You might find meaningful connections!

Should I use a nickname or my real name instead, on any of the Hubbs?

Using a nickname or initials can signal insecurity, so if you use a nickname or your initials, prepare to receive fewer interactions. Socialhubbs highly recommends that you use your real name instead.

How do I manage my e-mail notifications?

When you receive a Like, a Message, or a new Rate on your profile, you will receive an e-mail notification to your registered e-mail address. It's easy to change your notification settings: Simply access your profile, scroll all the way down until you see E-mail Notifications. Just switch it off, and you will no longer receive e-mails from the Hubb.

How do I leave a Hubb when I've found what I was looking for?

If you are momentarily tired of receiving notifications for a particular Hubb or you've achieved your goals, you can leave at any time. You can rejoin the conversations whenever you are ready.

Should I meet people face-to-face?

If you are looking to build stronger connections, meeting in person can be a good step. However, get to know the person first. The way people interact online is not always the same face-to-face. Stay safe, always meet in public, and arrange your own transportation to and from the meeting.

How secure is my online profile?

Be sure to keep your internet security up to date, and always use a strong password so that people cannot easily access your online profile.

Help! I have not received my confirmation e-mail!

Not to worry, this happens from time to time because technical gremlins get in the way. Most of the time, it can be found in your spam, junk mail, or promotions inbox—please check there first! If you still have not received the confirmation e-mail, please give our support team a shout, and we'll happily assist in getting you started!

Where can I learn how to have the best experience on an online social network?

Right here… Our Socialhubbs blog below has valuable information on ways to start your social journey. Feel free to explore and learn the latest trends, tips, and tricks. We highlight the relevant things you should do and others that you should avoid. Our aim is to make your experience as comfortable as possible. We will help you find what you need.